Useful Information

 

Cancellation and Refund Policies :

  • Pre-paid bookings (card payment in advance or deposits) will be refunded in maximum 10 working days from the moment of cancellation.
  • If a booking is cancelled more than 48 hours prior to the schedule pick-up time, there will be a full refund.
  • If a booking is cancelled less than 24 hours prior to the schedule pick-up time, there will be a cancellation fee applied which is 100% of the journey price.
  • In case of non-show, we will require a cancellation fee which is equal to 100% of the journey price.
  • In case you would like to change the date or time of the transfer, there is no fee as long as it is more than 24 hours before the scheduled time. In case it is less than 24 hours prior the scheduled time, a 20% fee of the journey price will be applied.

 

Online bookings

We have developed our website, so it works smoothly, no matter what device you’re on… and it should be this way. We have made the whole process of getting a quote or booking online simple and secure. You can book a transfer within minutes and we provide plenty of options for online payments.

Flight Tracking:

All airport pickups come included with the flight tracking feature. We monitor your flight and reschedule your pickup time accordingly, should there be an earlier or delayed arrival. What this means in simpler terms, if you provide us with the flight number and landing time, we will adapt to any early or late arrival of the plane.

Pre-booked journey

Due to the high demand, we always advise our customers to book in advance. You are getting the best price by doing so and you can avoid the disappointment of not being able to find a car when you need it the most. Be one step ahead and let us help you plan your transfer in advance.

Meet and Greet:

With any airport or port pickup, you will have included meet and greet service, which means that one of our drivers will be waiting for you at the designated location with a name board on display.

Accepted Payments Types

VISA, MASTERCARD, AMERICAN EXPRESS, MAESTRO, PAYPAL